Returning Guests

Track revisit volume, revisit rate, top returning card keys, restaurant-level return behaviour, and cross-restaurant guest movement for the selected period.

Revisit Summary (Daily)

Daily view of guest count, repeat visits, unique returners, and revisit rate.
Total Guests
0
Total Revisits
0
Revisit Rate
0%
Observations
Quick insights on revisit behaviour for the selected range.
Date Total Guests Revisits Returning Guests (Unique) Revisit Rate
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Dates are based on business date keys (YYYYMMDD) returned by the API.

Restaurant Revisit Summary

Distinct card_key behaviour by restaurant within the selected range.
Based on distinct card_keys
Restaurant Total Cards Seen Same-Restaurant Returners Same-Restaurant Rate Cross-Restaurant Returners Cross-Restaurant Rate
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“Cross-Restaurant Returners” are card_keys first seen in another restaurant during the same selected period, then later seen in this one.

Cross-Restaurant Flows (Top Moves)

Ranked by the number of observed guest moves.
Sorted by moves descending
Flow Moves
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A move is counted when the same card_key appears in a different restaurant on a later visit date than its previous visit.

Top Returning Customers

Ranked by return visits, with restaurant spread and visit history.
Sorted by return visits descending
Card Key Total Visits Return Visits Same-Restaurant Revisits Cross-Restaurant Moves First Seen Last Seen Restaurants Visited Restaurants Visit Dates
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Card keys are anonymised payment tokens such as VISA-1234. AMEX cards are excluded from this report.